Sales and Customer Services

Spectra’s busy sales department plays a crucial role in managing existing customer relationships, attracting new business and driving sales growth within the company.

Responsibilities include:

  • Actively seek new opportunities, identifying potential leads through market research, networking, and trade shows.
  • Maintain strong relationships with existing customers, ensuring regular communication, addressing concerns, and providing exceptional customer service to foster loyalty.
  • Promote products, showcase features and benefits, and present suitable solutions to meet customers’ specific requirements.
  • Conduct pricing negotiations with customers.
  • Order processing, working closely with production and logistics teams to ensure timely delivery and coordination of customer orders.
  • Collect and analyse sales data, report preparation, strategy development, and future planning.

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