Full time position

Trainee Application Support Specialist

Job Overview

Due to continued expansion, we are currently seeking a Trainee Application Support Specialist to work within a small but dedicated team across 2 sites within the Holton/Halesworth area.

You will be required to provide specialist support across a wide range of hardware and software issues to ensure the business runs smoothly and assist, design, maintain and develop complex software solutions across a variety of technologies, utilising existing software development tools currently in use by the team.   The role is varied and will require a team player who is adaptable and service-driven to meet the needs of team objectives.

Responsibilities and Duties

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Monitoring and maintaining computer systems, telephone systems and networks.
  • Responding in a timely manner to service issues and requests.
  • Providing technical support across the company (this may be in person or over the phone).
  • Setting up accounts for new users.
  • Repairing and replacing equipment as necessary.
  • Liaising with third-party companies (both software and hardware) to guarantee the unique needs of the business are met.
  • Developing a detailed understanding of our current software, data structures and processes across our systems
  • To become involved in the next generation of Software projects across the business
  • Apply good software development practices to develop code that is tested, documented and maintainable.
  • Testing new technology and software.

You will have:

  • Demonstrable experience of working with hardware and networks.
  • Proven knowledge and understanding of C# .net and SQL Server.  Experience in Python and Django is beneficial but not crucial.
  • Knowledge of software engineering best practices.  For example, testing processes, coding standards, version control.
  • The ability to demonstrate good skills in analysis and logical thinking.
  • A passion for working in IT, adaptability to flourish in an ever-changing environment and a drive to improve your technical skillset.
  • An excellent team player with effective interpersonal skills to build positive relationships with others.
  • An innovative mindset in exploring better ways of working and solving problems independently.
  • An honest, reliable and hard-working work ethic with a positive ‘can do’ attitude.
  • Conscientious with a sharp eye for detail and a pride for delivering excellence consistently.
  • An ability to pick up processes and operations effectively.
  • Flexible and willing to adapt.
  • Committed to sustainability in terms of supporting the environment.
  • Self-motivated, embracing challenges and open to change.

Please note that this list in not exhaustive.

Closing date: Sunday 2nd June 2024

To apply, please send your CV and cover letter to:

Recruitment, Spectra Packaging Solutions, Antonine Way,

Sparrowhawk Road, Holton, Halesworth, Suffolk, IP19 8RX.

Or email them to: recruitment@spectra-packaging.co.uk


IT Department


Spectra Packaging Solutions, Halesworth

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